What we are doing at customers’ homes:
- Asking customers if they are well or have any COVID19 symptoms before going to their home
- Using one entrance that allows easy access to the work area (to reduce contact with customers)
- Sanitizing the work area when needed
- Using gloves when needed
- Using hand wipes when needed
- Wearing masks/face coverings at all times when in customers’ homes
What the company is doing:
- Washing hands regularly – 20 seconds with soap & hot water
- Washing face often
- Drinking plenty of water
- Getting plenty of rest
- If anyone feels sick or has symptoms they are staying home
- If anyone feels they need to be tested they are staying home until results come back
- Staying six feet away from team members in the office and from our customers
- Staggering employee arrival/departure from the office
- Office employees are only using their own work station/phone/desk/computer
- Working from home as long as needed
- Keeping the same team members working together whenever possible
- Sanitizing office and trucks daily
- Technicians are staying in their assigned vehicle and sanitizing regularly
- Obeying all posted updates regarding COVID19 guidelines
- Wearing masks/face coverings when in the office/working with others
- Requesting credit cards from customers to avoid handling money/checks and trips to the bank
- Requesting emails for emailed bills to avoid handling their invoices
- Requesting emailed bills from our vendors to avoid handling mail/invoices
- Requesting photos or zoom meetings with customers to avoid unnecessary visits to customers’ homes