What we are doing at customers’ homes:

• Asking customers if they are well or have any COVID19 symptoms before going to their home
• Using one entrance that allows easy access to the work area (to reduce contact with customers)
• Sanitizing the work area when needed
• Using gloves when needed
• Using hand wipes when needed
• Wearing masks/face coverings at all times when in customers’ homes

What the company is doing:

• Washing hands regularly – 20 seconds with soap & hot water
• Washing face often
• Drinking plenty of water
• Getting plenty of rest
• If anyone feels sick or has symptoms they are staying home
• If anyone feels they need to be tested they are staying home until results come back
• Staying six feet away from team members in the office and from our customers
• Staggering employee arrival/departure from the office
• Office employees are only using their own work station/phone/desk/computer
• Working from home as long as needed
• Keeping the same team members working together whenever possible
• Sanitizing office and trucks daily
• Technicians are staying in their assigned vehicle and sanitizing regularly
• Obeying all posted updates regarding COVID19 guidelines
• Wearing masks/face coverings when in the office/working with others
• Requesting credit cards from customers to avoid handling money/checks and trips to the bank
• Requesting emails for emailed bills to avoid handling their invoices
• Requesting emailed bills from our vendors to avoid handling mail/invoices
• Requesting photos or zoom meetings with customers to avoid unnecessary visits to customers’ homes