2. The Company shall install a new oil tank for free if and when the oil tank leaks due to normal wear and tear. Any oil tank leak or failure caused by any other reason is not covered under the Plan.
3. An oil tank that is leaking, plugged, patched, dented, excessively rusted, located underground or outside the house, or is inaccessible for visual inspection does not qualify for coverage under the Plan. Customers, who are not sure whether their oil tank qualifies, may request a visual tank inspection at no charge.
4. The Plan does not guarantee that an oil tank will not leak or fail. The Plan does not cover expenses related to clean-up or environmental impact costs in the event of an oil tank leak or failure. The plan does not cover oil tank disposal charges and permit fees as per government rules and regulations.
5. The term of the Plan is one year effective from the invoice date as stated on the relevant account statement. The term is renewed automatically every year unless terminated by either the Customer or the Company.
6. Coverage under the Plan shall begin once the Company receives full payment of the relevant invoice.
7. The Customer’s enrollment in the Plan is automatically terminated if the Customer no longer purchases all of their fuel oil and heating services from the Company.
8. Based on the greater possibility of an oil tank leaking or failing, the Company may recommend at any time that the Customer replace their oil tank. The Company shall reduce the price of installing a new oil tank by the amount the Customer has paid to-date towards the Plan. If the Customer refuses to replace their oil tank then, the Company reserves the right to terminate the Customer’s enrollment in the Plan and stop further oil deliveries.
9. No credit or refund shall be issued if the Plan is cancelled before the expiration date.
10. The oil tank shall be subject to mandatory inspection and qualification for the Plan when the Customer chooses to opt in for the program after having opted out before.
11. The Customer agrees to release and hold the Company harmless from all claims related to the losses, costs, or damages to personal or real property arising from any oil tank leak or failure caused by any reason whatsoever.
12. The Company reserves the right to revise and modify the terms and conditions and the annual charge for the Plan from time to time, and to terminate the Plan at any time.
