Customers Say the Nicest Things

We're always happy when our customers are happy. And we're always glad to hear from you too. Here are a few of the nice letters we've received over the years.

Thank you! Roy's adjustment of our thermostat did the trick. I made 3 more adjustments per Roy's instructions--now temp. change is only 2-3 degrees instead of 8. House feels comfortable all the time. We indeed thank the WHOLE TEAM for their part... and very quick service!

Arthur Park
Medfield


Dear Jack, just a note to respond to your recent policy of partial deliveries. While it has some minor financial impact on your customers, I was very impressed with the fact that a company put the concerns of its customers above those of the firm.

Consider us customers for life.

Best regards,

John Doran
Wellesley



We were very satisfied with the work you did for us. Your staff was very helpful and explained everything to us. They were also on time and cleaned up very well after themselves. Great job. Thanks a lot.

Mr. & Mrs. McGee
Framingham
Dear Chris, I want to thank you again for the fast and efficient service you gave to me on the eve of Thanksgiving when my hot water tank broke. I am truly grateful to you and I will always remember the wonderful service you gave to me.

Sincerely,
Barbara Sullivan
Medfield



The gentleman who performed the service seemed to be very knowledgeable, understanding, and quite helpful.

Howard Zuckerman
Framingham



We always have been, and continue to be, more than pleased with excellent service from Kerivan-Lane. Keep up the good work!

Bill Harding


The level of service all of your employees provide is superior - and a rare find! Thank you for all your efforts.

The McSherrys
Westwood



Thank you for your quick and courteous service to me in taking care of my oil burner problem. The men who have answered my calls are real nice. The gentleman who put in the new burner was very considerate and polite. It's a joy to do business with your company!

Anne DeMichele
Newton Highlands